Desplazarse hacia arriba

Terms and conditions

Welcome to the website of YPF SA (hereinafter the "Website"); in it you'll find information about our company, products and services.

The terms and conditions of access and use of our Web Site are detailed below and access and use imply acceptance thereof.


Accordingly, in accordance with this you should consider carefully these terms and conditions before accessing the website and / or using the services at your own risk. YPF SA reserves the right at any time and without notice to modify or delete the content, structure, design, services and conditions of access and / or use of this Website.


The access to and the use of this Website is subject to the applicable provisions of the legislation of the Republic of Argentina.


Use of Website

The User agrees to use the Website and its services and contents without violating applicable law, good faith and public order.


Any use for illegal purposes It is strictly prohibited any use for illegal purposes that may impair or impede, damage and / or overload in anyway the use and normal operation of the Website that directly or indirectly infringes own or third party rights.


YPF SA does not guarantee that the information, text, graphics, links or content of all the items included on the Website is accurate or complete, nor undertakes to update the information contained herein.


Intellectual Property and Use of content

The copyright and any other rights over the material contained in the Website belong to YPF SA. Users can make copies of the documents, images and information contained on this web site exclusively for private and domestic purposes.


Any reproduction or use of copies for purposes other than those mentioned is expressly prohibited. All names, trademarks, logos and graphic designs of the products and services displayed on this website belong to YPF SA and may not be used by anyone other than the owner without the prior and express authorization of YPF S.A.


Data Privacy Policy

YPF S.A. has adopted the measures and security levels for data protection required by Law. The personal data collected on this website are processed automatically and are stored on servers owned by YPF.


This Data Privacy Policy (the “Privacy Policy” or the “Policy”) establishes and informs Users – in their capacities as owners of the personal data (“Data Subjects/s”)- about how YPF S.A. would be able to process the personal data collected on the website www.ypf.com and the e-mails mentioned in such website (the “Website”). Thus, we comply with the provisions of sections 5 and 6 of the Personal Data Protection Law No. 25,326 and its supplementary regulations (the “LPDP”, for its acronym in Spanish).


We are committed to protecting the privacy of visitors to this Website. As a result, our Website does not collect any personal information from users, unless they provide us with their consent voluntarily. Therefore, when Users enter their personal data or confidential information in the Website, they are accepting this Policy as well as its Terms.


This Policy describes:
. Which data will be collected, how they will be used and the purpose for which they will be processed;
. How YPF S.A. protects Users’ personal data;
. The rights of Data Subjects and how to exercise such rights;
. The consequences of providing the data or their inaccuracy.


a) Data collected, form and purpose of their processing.

Personal data processing must comply with the provisions of the LPDP. We are committed to protecting the privacy of visitors to this Website. Therefore, our Website dos not collect users’ personal data, unless they provide such us with such data voluntarily.


Should the User furnish YPF information about another person, YPF S.A. assumes the User has obtained the respective authorization from the data subject for its collection and processing under the terms of this Policy.


The collected personal data will be used by YPF S.A. exclusively to perform the activities and/or interactions allowed by the Website.


Disclosure to third parties:

Occasionally, YPF S.A. may provide certain personal data to other companies of YPF Group, as well as to strategic partners working with YPF S.A. in the provision of products and services or assisting in YPF S.A.’s marketing activities. Personal data will not be disclosed to any third party for its own marketing purposes.


Service providers:

YPF S.A. may disclose personal data to companies providing services on YPF S.A.’s behalf, such as data storage, processing of customer’s orders, customer data improvement and customer service.


Both YPF and external service providers processing personal data on behalf of YPF might store such information on servers located in third countries (such as the United States of America or European Union). YPF undertakes to implement all the necessary measures for the best conservation and protection of this information in compliance with the requirements and provisions of the LPDP.


Other third parties:

Besides, YPF S.A. may disclose personal data if required by law, within the framework of a judicial process or at the request of an authority, both inside and outside the country. Likewise, we also publish personal information if it were necessary or convenient for the sake of national security, to comply with existing legislation or for other relevant reasons of public interest.


YPF S.A. shall never use personal data collected on the Website for purposes other than those mentioned in this Policy.


b) Security of personal data.

YPF SA has adopted the measures and security levels for data protection required by Law. The personal data collected on this Website are processed automatically and are stored on servers owned by YPF, which are duly registered with the Registro Nacional de Bases de Datos (National Database Registry).


All private communications between YPF SA and Users will be considered confidential. In addition, all kinds of information exchanged between both parties, and the information that both parties agree to be of a confidential nature will hold the status of confidential information.


In addition, in order to ensure the protection of trade secrets between YPF SA and the User, the latter agrees not to reveal to third parties neither his identification data, password or reference numbers, which if needed will be provided directly by YPF SA.


YPF S.A. is not responsible for the accuracy of the personal data provided by Users. However, it ensures the accuracy of the collected data. Such data are kept for as long as necessary to fulfill the purposes for which they were collected, unless required to be kept for a longer term under the law.


c) Data Subject Rights

Data subjects may exercise the right of free access to their data gratuitously, by duly proving their identity to such end, at intervals of not less than six months, unless a legitimate interest for such access is evidenced pursuant to the provisions of section 14, subsection 3 of Law No. 25,326. Besides, if appropriate, data subjects are entitled to exercise the rights of data rectification and suppression.


In order to exercise such rights, data subjects must submit a request, either in person or remotely, by any of the following means: e-mail, registered demand letter and/or written submission with signature certified by a Bank or notary public and/or postal or telegraphic means.


The request must include: a) Name and surname; b) Original or certified copy of the DNI (Argentine ID) or equivalent legally valid document evidencing his/her identity; c) Address; d) Zip Code; e) Telephone; f) E-mail; g) Indication of the type of right being exercised: right of access, rectification, suppression, update or confidentiality. In the last three cases, the data subject provide a brief explanation of the reasons for the request; h) Means through which the data subject desires to obtain the information, which may be provided by electronic, telephone, image or other means appropriate to such end in compliance with section 15.3 of Law No. 25,326; i) the data subject’s handwritten signature at the end of the request from. If the request is made by e-mail, a digital signature, if any, may be used.


According to the filing means choice, the request must be addressed to:
DATOS PERSONALES
SERVICIOS JURÍDICOS
Macacha Güemes 515 – Ciudad de Buenos Aires CP: 1106BKK
Telephone: +54 11 5441 1998
datospersonales@YPF.com
The e-mail address indicated above will only answer queries and requests related to Law No. 25,326.


The AGENCIA DE ACCESO A LA INFORMACIÓN PÚBLICA (AGENCY FOR ACCESS TO PUBLIC INFORMATION), in its capacity as Enforcement Authority of Law No. 25,326, is in charge of managing all complaints and reports filed by anyone whose rights are affected by the breach of the regulations in force applicable to personal data protection.


Disclaimers

Access to the Website and any use of the information contained herein is the sole responsibility of the person who performs these actions. YPF SA is not responsible for the possible consequences or damages that may result from access or use of such information.


YPF S.A. is not responsible for damages caused by viruses, malicious or harmful programs in the contents and / or any other agent that may eventually infect or affect in any way the computer systems used by the user.


Additionally YPF SA is not responsible for the lack of availability, continuity, access, maintenance and effective operation of the Website and / or services and / or updating, accuracy, completeness, relevance, timeliness and reliability of its content, whatever the cause, difficulties of a technical or other nature which may cause these problems to arise; likewise YPF S.A is not responsible for the receipt, storage, collection, dissemination and / or transmission by users of the contents of the Website.


Links to other Websites

YPF SA In no event will be liable for the contents included on other websites owned by third parties that may be connected by hyperlinks to the Website of YPF SA and for information services provided to visiting users over which YPF SA has no editorial control.


In the event of disputes the laws of the Republic of Argentina and the competent courts based in the City of Buenos Aires will be applied, excluding any other jurisdiction.


If you have questions, comments and / or suggestions regarding this website, we invite you to contact our webmaster at the following e-mail: YPFWEB@ypf.com


YPF S.A. Macacha Güemes 515, Ciudad Autónoma de Buenos Aires, Tel: 54410000.